TOSALL INDIA PRIVATE LIMITED
An Award Winning Chatbot Platform by TOSALL!
TOSALL is a Center for Emerging Technology Solutions focuses on incubation of NextGen services and offerings by identifying and building technology capabilities to accelerate innovation. The current areas of incubation include AI & ML, Blockchain, Computer Vision, Conversational interfaces, AR-VR, Deep Learning, Advanced analytics using video, speech, text and much more.
” Chatbots attend to customers at all times of the day and week and are not limited by time or a physical location. This makes its implementation appealing to a lot of businesses that may not have the manpower or financial resources to keep employees working around the clock “
Pick your BOT
AI Conversational NLP Chatbot
Banking Query Chatbot
Bill payment Chatbot
Complaint registration Chatbot
Customer Support Chatbot
Payroll query Chatbot
Lead Generation Chatbot
Product Inquiry Chatbot
Product Showcase Chatbot
Real Estate Chatbots
Tax Advisory Chatbot
Ticket Booking Chatbot
Travel agency Chatbot
Advantages of Chatbot
24-hour availability: Waiting for the next available operator for minutes is not a solved problem yet, but chatbots are the closest candidates to ending this problem. Maintaining a 24/7 response system brings continuous communication between the seller and the customer.
Increased customer interaction and sales: Bots provide another channel to reach out to your customers. Bots can be leveraged to increase customer engagement with timely tips and offers. Real-time customer communication of chatbots helps the customer find what he is looking for and also evaluates different suggestions.
Instant answers: An operator can concentrate on one customer at a time and answer one question. However, a chatbot can answer thousands of questions at the same time. Thanks to the speed of the cloud, internet, and software mechanisms, responses can be provided instantly.
Programmability: Bots can be used to automate common tasks such as arranging appointments, providing FAQs etc.
Chatbot for Travel Industry
All the way from booking travel to solving travel-related problems, chatbots have the potential to help
Vacation planning: While most parts of travel bookings are already self-service, it is time-consuming to plan a vacation. Travelers need to discover the sights and experiences they would be interested in, plan an itinerary, pick hotels to stay in based on numerous criteria from kid-friendliness to location. While these tasks are frustrating for travelers, clever chatbots can make them much more pleasant experiences
Reservations: Text-based reservation systems can be easier to use and can complement your online reservation systems. Leading portals are already a growing channel for reservations.
Queries & complaints: In the long run, it is not good for business to make complaints more difficult to make. It frustrates customers and deteriorates a company’s reputation. Chatbots can service most queries and complaints fast, improving the satisfaction of your most dissatisfied customers.
Chatbot for Healthcare
Handling healthcare & insurance coverage related inquiries: Many leading companies are help customers navigate the complex healthcare landscape in the via chatbot because it is very easy.
Diagnosis: AI-powered chatbots that can serve as a medical assistant by gathering information via conversation with the patients. It seems chatbots are on the way of becoming the first contact point on diagnostic healthcare. After the COVID-19 outbreak, people have become more aware of the dangers of infection. Diagnostic bots facilitate remote diagnostics, reducing potential infections.
Therapy: Since therapy is almost completely text-based, it is a great area for chatbots to work in. Many leading healthcare portals are providing cognitive-behavioral therapy in the treatment of depression using chatbots.
Chatbot for E-commerce platforms
Chatbots can add a new layer of interactivity to e-commerce, allowing customers to interact beyond menus and buttons. Major use cases are:
Set price alerts: Bots that give price alerts notify when there is a change by observing the change of prices on different websites. Settings can be made according to the person and give alarm in desired situations
Order physical goods like clothes with conversational commerce unlock more options
Buy gifts: Similar patterns in the users’ behavior can be analyzed and the product they are looking for can be recommended by chatbots. this facilitates the search for gifts.
Reserve services: Services such as personal care of dining outside can be reserved in advance for an improved customer experience that eliminates waiting.
Track orders: Order tracking, which is one of the most common features of e-commerce platforms, can be done quickly via chatbots. We provide a chatbot solution for payment and order tracking by integrating on e-commerce websites.
Chatbots for media
News is one of the few fields where speed is as important as quality. And while bots certainly outmatch us in speed, they are also catching up to us in quality. News organizations in the world are already using chatbots to prepare lightning-fast news
News delivery: For example, chatbots can be built to deliver only summaries of news and sharing details as users ask about them. This can create an engaging news experience for busy individuals. CNN Facebook bot and NBC Politics both are example chatbots in news delivery and daily news summarization.